Frequently Asked Questions

What is 21ststudio?
21ststudio is a streetwear brand built for anyone who lives and breathes fashion. We blend everyday wear with bold, future-forward design to create standout pieces for all.
Who is 21ststudio for?
Anyone who’s into fashion. Whether you're building a unique wardrobe or repping the latest drops, 21ststudio is for you.
Where can I buy your products?
We currently sell exclusively online through our official store.
Do you ship internationally?
Not at this time — we only ship within Denmark.
How long will my order take to arrive?
Estimated delivery times are shown at checkout. These are not guaranteed and may be affected by carrier delays, customs, or force majeure events.
Who is responsible for customs fees or import taxes?
Any customs fees, duties, or import taxes are the buyer’s responsibility.
How is my order packaged?
Orders are packaged according to size to ensure your items arrive safely.
What if my package is lost or delayed?
Once your package leaves our possession, we are not responsible for any issues during transit. Please contact the shipping carrier directly if problems arise.
Can I return my order?
Yes. You have 14 days from the date you receive your order to return it — unless marked as “Final Sale.”
What does “Final Sale” mean?
“Final Sale” items are not eligible for return or refund unless they arrive damaged or defective.
What if I receive a damaged or defective item?
Contact us within 14 days of receiving your order with proof (photos or videos). If approved, we’ll refund you and cover the return shipping.
Can I exchange an item?
We don’t offer direct exchanges. If you want something else, return your item (if eligible) and place a new order after your refund is processed.
Who pays for return shipping?
If it’s due to damage or a defect, we cover the cost. If it's due to a change of mind or customer error, you’ll need to pay for the return shipping.
When will I get my money refunded?
Refunds are processed within 1–2 weeks from the day we receive your returned item.
How can I get in touch with you?
Reach out via our contact form or email. We’re here to help with any questions, concerns, or feedback.